Redbird Agents

  • Start Here
  • Consulting Services
    • Redbird Digital Playbook
    • Mergers & Acquisitions
    • Customer Experience Consulting Services
    • Leadership Keynote Speakers
  • Blog

Featured In:

  • Redbird Advisors Featured in Inc
  • Redbird Advisors Featured in Yahoo! Small Business
  • Redbird Advisors Featured in LifeHealthPro
  • Redbird Advisors Featured in Startup Collective
  • Redbird Advisors Featured in Forbes

Become a Member. Join the Redbird Network.

You are here: Home / Customer Experience Consulting Services

Customer Experience Consulting Services

Nothing has changed: Everything starts with the customer.

It wasn’t that long ago customers were a bit overwhelmed with technology. For some, they were a little skittish when companies might freak out if they received communications from a company based on what that company knew about them. It unnerved them.

Fast forward to today: Customers get annoyed when a company can’t utilize their personal information across all its touchpoints. They view it as a company not investing in them as the customer.

“You are the third person I have had to give my name and account number to. Can’t you all get your act together?”

This is not a good time to be a market laggard and that is exactly how the rest of the world sees the insurance industry.

Many small to medium insurance agencies are not prepared to swim with this new generation of customers who are hell-bent on seizing control of the relationship with their insurance providers.

Redbird Advisors has a suite of services designed to help small to medium-sized insurance agencies step up to this new business reality.

Below are links to more detail on how we can help you address this fast-approaching tsunami:

  • Customer Strategy
  • Brand Development
  • Market Positioning
  • Target Audience Identification

To ignore the obvious signs that things are different is not an option in our view.

Let’s start a discussion today with a free 30-minute call to talk about what keeps you up at night regarding the future.

Contact Us Today

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

FREE Impaired Risk Guide

Download The Redbird Ultimate Guide to Writing More Impaired Risk Cases

Get your free copy of Redbird's Ultimate Guide to Writing More Impaired Risk Cases. Contains over 35 pages of content to ensure you always ask the right questions and close more business.

Download your copy!

 

Live Web Training

Get two free sessions this month!

Sign Up
 

 

Agents: Request a Quote

Our Agent Support team is here to help!

Get a Quote
 

 

Join Redbird Today!

Get contracted with our top carriers

Join Us
 

 

Popular Articles

Why the EBITDA Multiple Is Useful…But Has Seven Caveats

10 Rules For Creating a Kick Ass Insurance Blog

Selling Your Medicare Book of Business

Ultimate Guide to Selling Medicare [2022 & 2023]

The Immense Value of “Long Tail Keywords” for Insurance SEO

Top Vendors for Medicare Supplement and Medicare Advantage Leads in 2022

SEO for Insurance Agencies – Tips and Tricks

How to Sell Indexed Universal Life Insurance: Agent’s Ultimate Guide

Insurance Agent’s Guide to How Business Owners Use Life Insurance

Navigation

  • Leadership Team
  • The Opportunity
  • Insurance Copywriting Team
  • Insurance Websites
  • Insurance Leads
  • Insurance License Prep
  • Continuing Education Courses
  • E&O Insurance
  • Contact Us

Contact Us

Redbird Agents
Email: Use our contact form
Book a Time:Check open time slots

Stay up to date with REdbird

  • Facebook
  • LinkedIn
  • RSS
  • Twitter

Copyright © 2023 · Privacy Policy

MENU
  • Start Here
  • Consulting Services
    • Redbird Digital Playbook
    • Mergers & Acquisitions
    • Customer Experience Consulting Services
    • Leadership Keynote Speakers
  • Blog